Shipping & Return Policy – WAGSUP

Free shipping on all Canadian orders over $99 X

WAGSUP STORE WAGSUP GROOM

0

<nav role="navigation" class="site-navigation">
  <ul class="site-nav__items"><li class="site-nav__item site-nav--has-dropdown" >
        <a href="/collections/dog" class="site-nav__link" >DOGS</a><div class="site-nav__dropdown text-left d-position-left" style="width:300px;">
            <div class="site-nav__dropdown-inner"  style=""><div class="clearfix"><ul class="row row-20"><li class="column col-p-100 col-auto" ><div class="row row-20"><div class="col-12 col-lg-12">
      <ul class="submenu"><li class="site-nav--has-dropdown">
            <a href="/collections/dog-toys" class="site-nav__link">Toys</a><ul class="drilldown site-nav__dropdown"><li>
        <a href="/collections/plush-toys-for-dogs" class="site-nav__link">Plush Toys</a></li><li>
        <a href="/collections/interactive-toys-for-dogs" class="site-nav__link">Interactive Toys</a></li><li>
        <a href="/collections/balls-sticks-for-dogs" class="site-nav__link">Balls & Sticks</a></li><li>
        <a href="/collections/rope-toys-for-dogs" class="site-nav__link">Rope Toys</a></li><li>
        <a href="/collections/rubber-toys-for-dogs" class="site-nav__link">Rubber Toys</a></li><li>
        <a href="/collections/heavy-duty-toys-for-dogs" class="site-nav__link">Heavy Duty Toys</a></li></ul></li><li class="site-nav--has-dropdown">
            <a href="/collections/dog-treats" class="site-nav__link">Treats</a><ul class="drilldown site-nav__dropdown"><li>
        <a href="/collections/soft-chewy-for-dogs" class="site-nav__link">Soft & Chewy</a></li><li>
        <a href="/collections/biscuits-for-dogs" class="site-nav__link">Biscuits</a></li><li>
        <a href="/collections/dehydrated-for-dogs" class="site-nav__link">Dehydrated</a></li><li>
        <a href="/collections/dental-chewable-for-dogs" class="site-nav__link">Dental & Chewable</a></li><li>
        <a href="/collections/single-ingredient-for-dogs" class="site-nav__link">Single Ingredient</a></li></ul></li><li class="site-nav--has-dropdown">
            <a href="/collections/dog-food" class="site-nav__link">Food</a><ul class="drilldown site-nav__dropdown"><li>
        <a href="/collections/orijens-food" class="site-nav__link">Orijen's Food</a></li><li>
        <a href="/collections/acanas-food" class="site-nav__link">Acana's Food</a></li><li>
        <a href="/collections/stella-chewys-food" class="site-nav__link">Stella & Chewy's</a></li><li>
        <a href="/collections/fromms-food" class="site-nav__link">Fromm</a></li><li>
        <a href="/collections/bold-by-nature" class="site-nav__link">Bold by Nature</a></li><li>
        <a href="/collections/purebites-food" class="site-nav__link">Purebites</a></li><li>
        <a href="/collections/iron-will-raws-food" class="site-nav__link">Iron Will Raw</a></li><li>
        <a href="/collections/big-country-raws-food" class="site-nav__link">Big Country Raw</a></li><li>
        <a href="/collections/open-farms-food" class="site-nav__link">Open Farm</a></li><li>
        <a href="/collections/now-freshs-food" class="site-nav__link">Now Fresh</a></li><li>
        <a href="/collections/primal" class="site-nav__link">Primal</a></li><li>
        <a href="/collections/weruvas-food" class="site-nav__link">Weruva</a></li><li>
        <a href="/collections/freshpets-food" class="site-nav__link">Freshpet</a></li><li>
        <a href="/collections/topper-for-dogs" class="site-nav__link">Food Toppers</a></li></ul></li><li class="site-nav--has-dropdown">
            <a href="/collections/dog-bowls" class="site-nav__link">Bowls</a><ul class="drilldown site-nav__dropdown"><li>
        <a href="/collections/ceramic-bowls-for-dogs" class="site-nav__link">Ceramic Bowls</a></li><li>
        <a href="/collections/stainless-steel-bowls-for-dogs" class="site-nav__link">Stainless Steel Bowls</a></li><li>
        <a href="/collections/slow-feeders-for-dogs" class="site-nav__link">Slow Feeders</a></li><li>
        <a href="/collections/placemats-for-dogs" class="site-nav__link">Placemats</a></li></ul></li><li class="site-nav--has-dropdown">
            <a href="/collections/dog-leashes" class="site-nav__link">Leashes</a><ul class="drilldown site-nav__dropdown"><li>
        <a href="/collections/standard-leashes-for-dogs" class="site-nav__link">Standard Leashes</a></li><li>
        <a href="/collections/retractable-leashes-for-dogs" class="site-nav__link">Retractable Leashes</a></li><li>
        <a href="/collections/slip-leads-for-dogs" class="site-nav__link">Slip Leads</a></li></ul></li><li class="site-nav--has-dropdown">
            <a href="/collections/dog-clothes" class="site-nav__link">Clothes</a><ul class="drilldown site-nav__dropdown"><li>
        <a href="/collections/sweaters-sweatshirts-for-dogs" class="site-nav__link">Sweaters & Sweatshirts</a></li><li>
        <a href="/collections/rain-coats-for-dogs" class="site-nav__link">Rain Coats</a></li><li>
        <a href="/collections/parkas-for-dogs" class="site-nav__link">Parkas</a></li><li>
        <a href="/collections/shoes-others-for-dogs" class="site-nav__link">Shoes & Others</a></li><li>
        <a href="/collections/life-jackets-for-dogs" class="site-nav__link">Life Jackets</a></li><li>
        <a href="/collections/halloween-clothes-for-dogs" class="site-nav__link">Halloween Clothes</a></li></ul></li><li class="site-nav--has-dropdown">
            <a href="/collections/dog-clothing" class="site-nav__link">Grooming</a><ul class="drilldown site-nav__dropdown"><li>
        <a href="/collections/brushes-for-dogs" class="site-nav__link">Brushes</a></li><li>
        <a href="/collections/dental-care-for-dogs" class="site-nav__link">Dental Care</a></li><li>
        <a href="/collections/shampoos-conditioners-for-dogs" class="site-nav__link">Shampoos & Conditioners</a></li><li>
        <a href="/collections/nail-care-for-dogs" class="site-nav__link">Nail Care</a></li><li>
        <a href="/collections/fragrances-for-dogs" class="site-nav__link">Fragrances</a></li></ul></li><li>
            <a href="/collections/dog-beds" class="site-nav__link">Beds</a></li><li>
            <a href="/collections/dog-collars" class="site-nav__link">Collars</a></li><li>
            <a href="/collections/dog-harness" class="site-nav__link">Harnesses</a></li><li>
            <a href="/collections/dog-health-wellness" class="site-nav__link">Health & Wellness</a></li><li>
            <a href="/collections/dog-bags-carriers" class="site-nav__link">Bags & Carriers</a></li><li>
            <a href="/collections/dog-accessories" class="site-nav__link">Accessories</a></li></ul>
    </div></div></li></ul></div></div>
          </div></li><li class="site-nav__item site-nav--has-dropdown" >
        <a href="/collections/cat" class="site-nav__link" >CATS</a><div class="site-nav__dropdown text-left d-position-left" style="width:250px;">
            <div class="site-nav__dropdown-inner"  style=""><div class="clearfix"><ul class="row row-20"><li class="column col-p-100 col-auto" ><div class="row row-20"><div class="col-12 col-lg-12">
      <ul class="submenu"><li>
            <a href="/collections/cat-toys" class="site-nav__link">Toys</a></li><li>
            <a href="/collections/cat-litter" class="site-nav__link">Litter</a></li><li>
            <a href="/collections/cat-treats" class="site-nav__link">Treats</a></li><li>
            <a href="/collections/cat-grooming" class="site-nav__link">Grooming</a></li><li>
            <a href="/collections/cat-scratcher" class="site-nav__link">Scratcher</a></li><li>
            <a href="/collections/cat-bowls" class="site-nav__link">Bowls</a></li><li>
            <a href="/collections/cat-beds" class="site-nav__link">Beds</a></li><li>
            <a href="/collections/cat-accessories" class="site-nav__link">Accessories</a></li><li>
            <a href="/collections/cat-food-1" class="site-nav__link">Food</a></li><li>
            <a href="/collections/catnip" class="site-nav__link">Catnip</a></li></ul>
    </div></div></li></ul></div></div>
          </div></li><li class="site-nav__item site-nav--has-dropdown" >
        <a href="/collections/small-animals" class="site-nav__link" >SMALL ANIMALS</a><div class="site-nav__dropdown text-left d-position-left" style="width:250px;">
            <div class="site-nav__dropdown-inner"  style=""><div class="clearfix"><ul class="row row-20"><li class="column col-p-100 col-auto" ><div class="row row-20"><div class="col-12 col-lg-12">
      <ul class="submenu"><li>
            <a href="/collections/bunny" class="site-nav__link">Bunny</a></li></ul>
    </div></div></li></ul></div></div>
          </div></li><li class="site-nav__item" >
        <a href="/collections/pawrents" class="site-nav__link" >PAWRENTS</a></li><li class="site-nav__item" >
        <a href="/collections/sale" class="site-nav__link" >WINTER SALE <span class="megamenu-label" style="color:#b40f0f;background-color:#ffffff;border-color:#ffffff;">NEW</span></a></li><li class="site-nav__item" >
        <a href="/pages/about" class="site-nav__link" >ABOUT</a></li></ul>
</nav>

Where does WAGSUP ship to?

We offer world-wide shipping with carrier calculated shipping charge

Canada: CA$99 and over gets free shipping

US: USD$199 and over gets free shipping

How much do you charge for shipping?

Canada: CA$99 and over gets free shipping

US: USD$199 and over gets free shipping

Outside of Canada, customs and duties may apply at the expense of the buyer.

All other countries will have shipping charge calculated at the checkout

How long is order process?

The package will leave our store within 1-2 business days

Return policy

Return Policy for Online Payment Orders

You have 14 days from the delivery date to request a refund or exchange.
The item must be in its original condition and packaging.
Please note: Original shipping charges (if applicable) are non-refundable.

In-Store Purchase Policy

You have 30 days from the purchase date to request an exchange or store credit.
Refunds are not provided.
The item must be in its original condition and packaging.

Can I pick up my order at WAGSUP retail store?

Curb side pick-up at the store is available from 10:30 a.m. to 6:30 p.m. everyday

What type of payments do you accept?

WAGSUP accepts AMEX, VISA, Mastercard, Google Pay, Shop Pay and PayPal

I have other questions, how do I get in touch?

You can call or text us at 647-333-9553

or

Email us at office@wagsup.ca

Have questions about our reward program (points system)?

Click here to view FAQ for our reward program

© 2021-2022 WAGSUP. All rights reserved.

×